Accessibility

The Township of Huron-Kinloss is committed to accessibility in our communities.

Communication supports and alternate formats

Upon request, we will give or arrange for accessible formats or communication supports. Call 519-395-3735 or by email. if you need support. We are committed to giving information in a format that meets your needs.

Transportation

As a member of the Saugeen Mobility and Regional Transit (SMART), specialized public transit service is available if you meet criteria. Please call 877-376-9127 or 1-877-389-0079 to find out if you're eligible.

Generally, service is restricted to those who cannot because of their physical or mental challenges travelling by transit or taxi. These challenges include the required use of crutches, a cane, a walker or wheelchair; visual impairments; cognitive impairments such as Alzheimer's, and developmental challenges.

Customer Feedback

Have a comment or concern regarding accessible customer service? Please complete a Customer Service Feedback Form and email  it to the Municipal Office. You can also give feedback in person, by email at or at 519-395-3735.

Commitment to accessibility

We are committed to responding to the needs of an accessible community through the Township of Huron-Kinloss Accessibility Advisory Committee, which provides:

  • Advice and recommendations to Council on accessibility issues within our community;

  • Accessible Customer Service training for all Township employees, contractors and volunteers providing services to the Township of Huron-Kinloss.

Multi-Year Accessibility Plan

A Multi-Year Accessibility Plan describes how the Township will meet accessibility standards over the next five years. Council adopted the Plan in February, 2018. This fulfills the requirements set out by the Accessibility for Ontarians with Disabilities Act (AODA) and completion of the bi-annual Accessibility Compliance Audit Report. We also provide Council agendas in an accessible format.

Accessibility legislation

The Accessibility for Ontarians with Disabilities Act (AODA), 2005 became law on June 13, 2005. Under this landmark legislation, the provincial government will develop required standards that will identify, remove and prevent barriers for people with disabilities. The vision of the act is to have an accessible Ontario by 2025.

The Accessibility Standards addressed in the AODA cover five key areas:

  1. Customer Service Standard

  2. Information and Communication Standard

  3. Transportation Standard

  4. Employment Standard

  5. Built Environment Standard

For questions about the AODA or accessibility standards, please call:

  • 1-866-515-2025

  • 1-800-268-7095 toll free

Website accessibility

The Township website design has been developed to meet the Web Content Accessibility Guidelines 2.0 AA CSS with responsive design for desktops, mobiles and tablets.

By January 1, 2014, all website content, documents and tools were required to be in compliance with the provincial standard, which is based on the Web Content Accessibility Guidelines 2.0 Level A.

Beginning January 1, 2021 all public websites and web content posted after January 1, 2012 must meet WCAG 2.0 Level AA.